Maple
  • Welcome to Maple
  • Maple for Lenders
    • Introduction
    • Lending
    • Defaults and Impairments
    • Margin Calls and Liquidations
    • Risk
    • Withdrawal Process
  • Maple for Borrowers
    • Introduction
    • Loan Management
  • Maple for Token Holders
    • Introduction to SYRUP
    • MPL to SYRUP Conversion
    • SYRUP Tokenomics
      • Staking
      • Staking Smart Contract Details
    • Governance and Voting
    • Drips Rewards
    • Research and Media
      • Podcasts
      • News Articles
      • TV Segments
      • Research Reports
      • Data Dashboards
    • FAQs
    • Additional Resources
  • Technical Resources
    • Protocol Overview
      • Background
      • Protocol Actors
      • Smart Contract Architecture
      • Glossary
      • Smart Contract Addresses - EVM Chains
      • Smart Contract Addresses - Solana
      • Fees
      • Composability
      • Proxies and Upgradeability
    • Security
      • Security
      • List of Assumptions
      • External Entry Points
      • Emergency Protocol Pause
      • Protocol Invariants
      • Test Report
    • Loans
      • Loans
      • Fixed Term Loans
      • Open Term Loans
      • Refinancing
      • Impairments
      • Defaults
    • Pools
      • Pools
      • Pool Creation
      • PoolManager
      • PoolDelegateCover
      • Accounting
        • Pool Accounting
        • Pool Exchange Rates
    • Strategies
      • Fixed Term Loan Manager
        • Overview
        • Claims
        • Advance Payment Accounting
        • Accounting Examples
      • Open Term Loan Manager
      • DeFi Strategies
    • Withdrawal Managers
      • WithdrawalManager (Cyclical)
      • WithdrawalManager (Queue)
    • Singletons
      • Globals
      • MapleTreasury
      • Oracles
      • Pool Permission Manager
    • Admin Functions
      • Governor Admin Actions
        • Operational Admin Actions
      • Pool Delegate Admin Actions
      • Timelocks
    • Operations
      • Protocol Deployment
      • Open Term Loan Deployment
      • December 2023 Deployment & Upgrade Procedure
      • Strategies Release Deployment Procedure
    • Interfaces
      • FixedTermLoan
      • FixedTermLoanFactory
      • FixedTermLoanFeeManager
      • FixedTermLoanInitializer
      • FixedTermLoanManager
      • FixedTermLoanManagerFactory
      • FixedTermLoanManagerInitializer
      • FixedTermLoanRefinancer
      • Globals
      • Liquidator
      • LiquidatorFactory
      • LiquidatorInitializer
      • OpenTermLoan
      • OpenTermLoanFactory
      • OpenTermLoanInitializer
      • OpenTermLoanManager
      • OpenTermLoanManagerFactory
      • OpenTermLoanManagerInitializer
      • OpenTermLoanRefinancer
      • Pool
      • PoolDelegateCover
      • PoolDeployer
      • PoolManager
      • PoolManagerFactory
      • PoolManagerInitializer
      • PoolPermissionManager
      • WithdrawalManager (Cyclical)
      • WithdrawalManagerFactory (Cyclical)
      • WithdrawalManagerInitializer (Cyclical)
      • WithdrawalManager (Queue)
      • WithdrawalManagerFactory (Queue)
      • WithdrawalManagerInitializer (Queue)
    • SYRUP Token
      • Architectural Overview
      • Base ERC20 Structure
      • Upgradability
      • Modules
      • Time Locks
      • Recapitalization Module
      • Emergency Module
      • Deployment and Migration Procedure
    • GraphQL API
    • SDK
      • Introduction
      • Installation
      • Protocol Actors
      • Usage Guide
  • Troubleshooting & Support
    • Intercom
  • Maple 1.0
    • Access to deprecated Maple 1.0
  • Legal
    • Borrower MLA
    • KYC
    • Interface Terms of Use
    • Privacy Policy
    • MPL Token Migration T&Cs
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  1. Troubleshooting & Support

Intercom

For troubleshooting requests, please message the live Intercom chat. Intercom can be accessed by clicking the chat icon in the lower right hand side of the Maple WebApp.

A Maple team member usually replies in just a few minutes.

PreviousUsage GuideNextAccess to deprecated Maple 1.0

Last updated 2 years ago

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